Dear valued customers, suppliers, and collaborators,
Fibrobec/Spacekap is fully conscious of the gravity of the current situation related to the COVID-19 pandemic and we want to communicate to you the seriousness with which we are treating this situation.
As of now, and for as long as our teams will remain fully healthy, we maintain our normal production activities. As of today, no delivery is expected to be delayed or late. However, considering how quickly the situation evolves in Canada and around the world, we are aware that extreme emergency measures may eventually be imposed on us and our intention is to conform to the different directives given by the government authorities.
In order to maximize our operation capabilities, we are immediately implementing preventive measures aimed at reducing risks for our employees, customers and supplier’s health. We have put in place certain restrictive measures in order to maximize our efforts in achieving this goal:
- Access to our facility is restricted. No visitor (customers, suppliers, sub-contractors, etc.) will be allowed in our facility unless the questionnaire we have just instated has been filled and analyzed (at least 72 hours prior to the visit).
- The installation of glass fiber caps (leisure or SpaceKaps) will be performed according to the scheduled appointments. Nevertheless, the waiting room normally opened to our customers waiting for these installations to be completed is now closed and customers are required to provide their own means of transportation back to their place of origin or to a waiting area outside of Fibrobec’s facility until their vehicle is ready. These measures will be maintained until the situation comes back to normal.
- Strict hygiene measures are put in place for all employees and visitors (customers, suppliers, sub-contractors, etc.) and a scheduled cleaning/disinfection program has been set-up to limit the transmission of germs.
We apologize in advance for any inconvenience these measures will cause and we thank you in advance for your understanding and collaboration.
Fibrobec’s Management Team